Privacy Policy for Our Players

What information is collected?

NYX Social Gaming, LLC is absolutely committed to your privacy. Your privacy is important to us.

We ask that you complete the registration form with accurate information so we can ensure proper prize and award distributions.

How will you use my personal information collected online?

Purposes for which it is submitted, such as to register you for participation in a tournament, reply to your emails, handle your complaints, and process awards payment and business requests related to tournament participation. We may also use such information to provide notifications related to tournament participation.

Unless you opt out, NYX Social Gaming, LLC and its sponsors may, from time to time, send you new offers and product promotions to bring selected retail opportunities to our players via direct mail, email and telemarketing; and we may include your personal information in a database of names of potential tournament participants provided to non-profit organizations running a tournament through NYX Social Gaming, LLC or its subsidiaries. By responding to such offers and promotions you may be accessing another website. In that case, this Privacy Policy will no longer apply. Instead, you will have to contact those advertisers separately and inform them if you do not wish to receive future mailings from them. And remember, you may opt out of providing your personal information to third party businesses and non-profit organizations by checking the "opt out" box that will appear next your registration form when you register.

Will NYX Social Gaming, LLC or its partners share my personal information with any third parties?

Internal Service Providers
We may use third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you on this site (such as search technology and prize distribution) and therefore we may provide some of your personal information directly to these internal service providers. These internal service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit any use of the information we provide them for any purpose other than to facilitate the specific outsourced site-related operation.

We allow third-party companies to serve ads and/or collect certain anonymous information when you visit our web site. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit networkadvertising.org.


Legal Requests
We cooperate with law enforcement agencies and will respond to all requests related to a law-enforcement activity by providing the requested information without a subpoena.


Our Corporate Family

From time to time we may share your data with our parent, affiliates, subsidiary corporations and entities and joint ventures as well as any other business entity connected with a planned merger with or acquisition by that business entity. Should such a combination occur, we will require that the new combined entity follows this privacy policy with respect to your personal information.(called "Corporate Family") that are committed to serving your online needs and providing related services. To the extent that these entities have access to your information, they will agree to treat it at least as protectively as they treat information they obtain from their other users. Our Corporate Family follows privacy practices substantially similar to the NYX Social Gaming, LLC. Privacy Policy. Should any such a combination, merger or acquisition occur, we will require that the new combined entity agrees to follow this Privacy Policy with respect to your personal information.


What is NYX Social Gaming, LLC's complaint policy/procedure?

In the event a member is not satisfied with any aspect of his/her experience on the Poker site, please contact a Customer Services Representative at: support@zenentertainment.com

NYX Social Gaming, LLC is continuously monitoring and strengthening its Privacy Commitment. If any changes are made to the Privacy Policy, those changes will be posted here. We recommend that you check frequently for such changes.

Can I opt out of your email list?

By registering to play, you are automatically opted in to receive NYX Social Gaming, LLC emails when you join our service, however, you may opt-out at anytime, and may add or remove your name from any NYX Social Gaming, LLC email list, by sending an email to support@zenentertainment.com

What are cookies used for?

NYX Social Gaming, LLC utilizes "cookies" for convenience so that members will not have to login to the site each time they visit. A cookie is a piece of text that can be entered into the memory of your computer. In this case, it is used to remember your username and password. Most cookies are "session cookies", meaning that they are automatically deleted at the end of a session. You are always free to decline our cookies, if your browser permits, or ask your browser to indicate when a cookie is being sent. You can also delete cookie files from your computer at your discretion. Note that if you decline our cookies or ask for notification each time a cookie is being sent, you will need to input your username and password each time you visit the NYX Social Gaming, LLC site.

Do you have an age requirement?

NYX Social Gaming, LLC. service is available only to individuals age 18 and older who are United States residents. In addition, no part of our website is designed with the purpose of attracting any person under age 13.

Do you have data security?

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, NYX Social Gaming, LLC has used appropriate industry-standard procedures to safeguard the confidentially of your personal information, such as firewall, encryption, token authentication, application proxies, monitoring technology, and adaptive analysis of network traffic to track abuse of our network and its data. However, you should assume that no data transmitted over the Internet can be 100% secure. Therefore, although we use industry-standard practices to protect your privacy, we do not promise or guarantee, and you should not expect, that your personal information or private communications will always remain private. When you register to play, NYX Social Gaming, LLC reserves the right to request additional documentation from you to validate prizes or winnings. If you believe that your username or password has been stolen, you are required to notify NYX Social Gaming, LLC so that necessary measures can be taken immediately.

How do I cancel my membership?

You may cancel your membership at anytime by sending an email to support@zenentertainment.com, at which time all previous point earnings are considered forfeited. If you later wish to re-enroll, you will be assigned a new account. If you have provided any personal information, you may request that your name be removed from our database at any time. NYX Social Gaming, LLC reserves the right to terminate, cancel or suspend any member's account at anytime without notice.

How do I access or change my personal information?

If your personal information changes or you would like to review the personal information we may have, please click on the "My Account" link after logging in with your user name and password.

Exclusions from privacy protection:

The NYX Social Gaming, LLC Privacy Policy does not impose any limits on the collection, use or disclosure of the following information by NYX Social Gaming, LLC:

a) Information which is available publicly, such as a person's name, address, telephone number and address, when listed in a directory or made available through directory assistance;
b) Aggregate information that cannot be associated with a specific person, such as demographic statistics about NYX Social Gaming, LLC customers or players, or number of visitors and average time spent on a website.